Resilience in the planning of rail engineering work

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George Rangel
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Resilience in the planning of rail engineering work

Mensagem por George Rangel » 06 Nov 2014, 09:13

Autor: Pedro N.P. Ferreira (Ferreira, P. N. P.)

Instituição: The University of Nottingham
Cidade: Nottingham
Ano: Setembro/2011
Ferreira - 2011.pdf
The railway industry is today broadly recognised as a complex sociotechnical system that operates under considerable pressures for increased capacity and reliability. These pressures impact across the industry, in particular on rail engineering because of its responsibility in providing and maintaining the rail infrastructure. Within rail engineering, there is a growing need to address safety and operational risks emerging from high complexity. Planning has been identified as a fundamental organisational function for the safety and efficiency of engineering work. Within this scope, this thesis recognises in the planning of rail engineering work the characteristics of complex sociotechnical systems and investigates planning activities as a part of a wider rail engineering system. Resilience engineering has been recently proposed as a safety management approach that focuses on the development of means for better coping with the variability and uncertainty inherent to large scale complex sociotechnical system. he research documented in this thesis proposes the use of a resilience engineering based approach as a way to improve the ability of the rail engineering planning system to successfully contribute to the safety and efficiency of engineering work. Overall, the purpose of this research was to describe and understand human and organisational factors of rail engineering planning, understand planning performance in view of the support it provides to work delivery, and investigate improvement to the planning system based on resilience engineering concepts. A contribution to the development of resilience engineering as a discipline was also made, mainly through the investigation of possible methods for measuring and monitoring system resilience. The thesis has taken a research approach with emphasis n extensive top-down and cross-organisational exploratory work of the engineering work planning process. This was achieved th ough the use of quantitative and qualitative methods, namely t e analysis of archival data on operational and safety performa ce, interviews, observations, and a questionnaire. The integration of the researcher within Network Rail’s Ergonomics National
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